Booking Policies

Making a booking

• You need a MyResorts.in account to book. Sign in with WhatsApp OTP, email and password, or Google.
• Your booking is confirmed once payment succeeds. We send confirmation on WhatsApp and email.
• Rooms are not held without payment. Unpaid or failed payments do not reserve inventory.
• You can book for someone else by entering their name as the lead guest at checkout.

Prices and payment

• All prices are in Indian Rupees (INR). Displayed totals include applicable GST unless stated otherwise.
• Payments are processed securely by Razorpay (cards, UPI, net banking). We never store your full card details.
• Your confirmed price is locked. Later rate changes do not affect existing bookings.
• Coupon and promotional prices may carry their own terms, shown at checkout.

At the resort

• Carry a valid government photo ID for every adult guest. Resorts may refuse check-in without it.
• Check-in and check-out times are shown on the resort page and your confirmation. Early check-in and late check-out depend on availability.
• Room occupancy limits are set by the resort. Extra guests may be charged or refused.
• Meal plans (CP, MAP, AP) include only the meals described on the resort page.

Safaris

• Safari requests are booked by our team on the official forest department portal, subject to government quota.
• Guest names and ID details must match the permit exactly. Permits are not transferable.
• Reporting times, gates and vehicle details are shared before your safari. Park rules must be followed at all times.
• Wildlife sightings are never guaranteed.

Changes and cancellations

To change dates or rooms, contact us and we will check availability with the resort. Refunds follow our Cancellation Policy.